Insurance Surveyor -Automotive

Roles & Responsibilities:

• Develop, manage and open accounts with insurance companies' motor claims departments to facilitate seamless collaboration for vehicle repair services for body shop.
• Manage and process insurance claims related to vehicle accidents.
• Liaise with insurance companies to monitor the progress of claims and ensure timely settlements.
• Maintain detailed records of all insurance policies, claims, and correspondence with insurance providers.
• Ensure all documentation is accurate, up-to-date, and stored securely in line with company policies and regulations.
• Educate staff members on the proper steps to follow with insurance claim department.
• Lead a team of insurance inspectors, setting clear targets, and ensuring timely achievement of goals related to motor claims assessments and vehicle repairs.
• Develop special schemes for insurance companies to expand motor claim portfolio.
• Manage key accounts for insurance companies, ensuring their needs and expectations are met.
• Follow up on open accounts with the motor claims department and strengthen relation with the company.
• Ensure the timely collection of payments, ensuring all accounts are settled promptly.
• Finalize and close deals with B2B customers.
• Achieve sales targets as agreed on monthly and yearly basis.

Qualifications & skills:

• Bachelor’s degree in automotive engineering, insurance, or a related field.
• 3–5 years of experience in insurance surveying, claims assessment, or a related automotive insurance role.
• Strong analytical and assessment skills.
• Knowledge of automotive repair and insurance claim processes.
• Training in insurance survey and damage estimation.
• Certification in insurance, vehicle assessment, or related fields (preferred).
• Effective communication and negotiation abilities.
• Familiarity with UAE insurance regulations and industry standards.

Technical Competencies:

• Proficient in vehicle damage assessment techniques.
• Knowledge of automotive repair processes and materials.
• Understanding of insurance claim procedures and documentation.
• Familiarity with UAE insurance regulations and standards.
• Ability to use assessment and reporting software.

Behavioral Competencies:

• Strong attention to detail.
• Effective communication and interpersonal skills.
• Problem-solving and decision-making abilities.
• Leadership and team supervision skills.
• High level of integrity and professionalism.

Job Type: Full-time