Insurance Verification Coordinator

Lone Star OB/GYN Associates has provided women's healthcare services to San Antonio for over 20 years. We foster a comfortable, relaxing atmosphere that creates a pleasant experience. We form positive, long-lasting relationships with our patients, giving us the ability to provide truly effective care. We value our employees and are seeking an experienced full-time Insurance Verifications Coordinator for our busy practice.

Primary Responsibilities:

• Works quickly and efficiently to ensure all benefits are verified for patients before their scheduled appointments.
• Use our verifications dashboard to verify eligibility for most of our payers.
• Obtains insurance information for various clinical services for 6 providers, including full maternity benefits for OB patients and verifying codes for all devices and injections.
• Possesses and demonstrates strong computer knowledge and skills to access needed information from different payer websites and internal computer processes.
• Appropriately documents in EMR to actions taken and insurance verification and authorizations.
• Consistently assists patients in accessing clinical services with information about their benefits.
• Message patients to obtain correct insurance information if insurance information needs to be updated.
• Promotes a positive work environment in action and conversation.
• Coordinates with Medical Receptionists to ensure we have the correct insurance information and needed referrals to assist with up-front collections and claims payment.
• Assist Medical Assistants with insurance verifications and pre-certifications for scheduled surgeries when help is needed.
• Advise supervisor of any pending issues or possible issues.

Required Qualifications:

• Accredited high school graduate or GED equivalent
• Strong computer skills
• Knowledge of medical terminology
• Excellent communication and customer service skills
• Ability to work as part of a team with minimal supervision
• Ability to handle high volume of patients

Preferred Qualification:

• Minimum of one year verification experience in a medical setting
• OB/GYN medical office experience
• Familiarity with local insurance plans and medical benefits

Benefits:

Lone Star OB/GYN Associates offers a comprehensive benefits package including group medical, dental and vision coverage, long-term disability, life insurance, Section 125 plans, and PTO. 401(k) is available with company match after one year of employment.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Insurance verification: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person