Intake Clerk

POSITION SUMMARY

Assist with rent, student rental, homeownership and rehabilitation programs to fulfill the needs of the Housing Authority clients. Counsel and assist clients with the understanding of the policies and procedures. Must have good attention to detail and pride in your work. Must enjoy a challenge; possess an excellent sense of humor and well-developed stress management techniques. Must have experience in working with diverse groups of individuals, especially those at low and very low income levels. Will possess a working knowledge of: (I) HUD housing programs; (2) Housing Authority and local housing programs; and (3) the local housing market. Must understand Federal Statutes and regulations the govern HUD Housing Authority programs.

DUTIES AND RESPONSIBILITIES

• Assemble Housing Application packets for distribution, send out applications and update forms as needed.
• Set up housing applications into client files and enter information into the Housing Data System (HDS).
• Update and maintain active/inactive files and enter new information into the HDS.
• Compose and process routine correspondence.
• Copy and file correspondence and other records.
• Disseminate any correspondence necessary for updating and/or completing files.
• Provide program assistance and policy guidance for clients.
• Assist in the review and processing of applications and program services.
• Assist in the compilation of documents for policy violations.
• Assists with preparation of all leases and homebuyer agreements.
• Assists with inspections, home visits, crime and prevention and outreach.
• Inputs work orders into the HDS and client files.
• Assure that appropriate entries are made in all resident, client or property records and files and that files are in order and easily useable.
• Assure that confidentiality is maintained and that files are secured.
• Maintain confidentiality on all matters of the Housing Authority.
• Serves as a back-up to the Receptionist position.
• Other duties may be assigned.

MINIMUM QAULIFICATIONS

Associates degree (A.A) or equivalent from a two year college or a certificate from a technical school; or two years progressively responsible related experience and/or training: or combination of education and experience will be considered.

1. Must have a valid state driver license.

2. Must be eligible to be insurable under YIHA vehicle policy insurance.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to read and understand correspondence, governmental regulations, loan documents and related material, ordinances, resolutions, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports, business correspondence, and draft procedure manuals.
• Ability to present information, and respond to questions from clients, customers, and the general public.
• The ability to speak effectively before groups is highly desirable.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Ability to compute rate, ratio, and percentage.
• Intermediate skills and abilities, including working knowledge of Windows and Microsoft Office (or other major suite software applications)
• Ability to save and back-up files to storage media; format documents; design and format spreadsheets; ability to operate mouse and keyboard with high accuracy and moderate or better speed; operation of color printer.
• Ability to solve practical problems and to deal with problems involving several variables.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to sit; stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch; talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

IN THE EVENT OF EQUALLY QUALIFIED APPLICANTS, INDIAN PREFERENCE WILL BE APPLIED.

Subject to section 7(b) of the Indian Self-Determination and Education Assistance Act (25 U.S.C. 450e (b)). Section 7(b) requires that to the greatest extent feasible preferences and opportunities for training and employment shall be given to Indians;

Subject to the requirements of section 3 of the Housing and Urban Development Act of 1968, as amended, 12 U.S.C. 170111. Section 3 requires that to the greatest extent feasible opportunities for training and employment be given lower income residents of the project area.

THE YUROK INDIAN HOUSING AUTHORITY IS A DRUG AND ALCOHOL FREE WORKPLACE. DRUG SCREENING WITH A NEGATIVE RESULT IS REQUIRED BEFORE BEGINNING EMPLOYMENT

All new employees will serve a six-month initiation period to enable the Executive Director to determine their suitability as an YHIA employee. After the six-month initiation period, the employee will be evaluated on their performance and at that time it will be decided if the employee is entitled to Full-time Regular Status.

Pay: $42,993.60 - $56,097.70 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person