Intake Coordinator

About Us

TCT is a growing therapist-owned and operated company providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy services in home and assisted living settings. We are committed to fostering a close-knit, supportive culture while delivering compassionate, quality care that restores independence for our clients.

At TCT, you’ll enjoy competitive pay, flexible schedules, and the opportunity to grow in a rewarding, professional environment.

Our values—Tailored, Transformative, Transparent, Compassion, Care, and Community (T’s and C’s)—guide everything we do.

Why Join Us?

• Comprehensive Benefits: Medical, dental, vision, and supplemental benefits (eligible after 30 days).
• Financial Perks: 401(k) plan with company match (eligible after 90 days).
• Paid Holidays: Six major holidays off (after 90 days).
• Work-Life Balance: Flexible schedules and paid time off.
Professional Growth: On-the-job training and upward mobility.

Position Overview

We’re seeking a dedicated Intake Coordinator with at least 1 year of medical administrative/office experience to join our team. This role is crucial in supporting our daily operations, requiring excellent communication, clerical, and organizational skills.

As an Intake Coordinator, you’ll manage a variety of administrative tasks and serve as the liaison between therapists, patients, families, and medical professionals.

Key Responsibilities

• Receive and document verbal orders from doctor’s offices.
• Manage and upload referrals to the system.
• Communicate effectively with therapists, patients, families, and healthcare providers.
• Answer inbound calls and make outbound calls to doctor’s offices.
• Prepare, receive, and distribute faxes.
• Create and format letters, memos, and other necessary documents.
• Upload signed documents and ensure accurate record-keeping.
• Respond to emails and forward messages to the appropriate team members.
Maintain and update spreadsheets using Google Suite tools.

What We’re Looking For

• Experience: Minimum 1 year of medical office/administrative experience.
• Skills: Strong organizational, clerical, and time management skills with a keen eye for detail.
• Communication: Professional phone etiquette and excellent verbal/written communication skills.
• Technology: Proficiency in Google Suite (Docs, Sheets, Forms) is required.
Attributes: Reliable, hard-working, and able to thrive in a fast-paced environment.

Compensation

Competitive, negotiable, and based on experience.

Ready to Grow With Us?

If you’re a dedicated professional with a passion for making a difference, we’d love to hear from you! Apply today and join the TCT team.

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