Intake Specialist

Launch Your Career on Our Growing Inbound Sales Team Where Ambition Is Rewarded and Your Future Takes Off

★ No Cold Calling ★

Why This Role Is Perfect for New Graduates

You’ve worked hard to earn your degree—now it’s time to take the first step in a professional career where your communication skills, drive, and passion for helping others can shine.

If you’re ready to grow, learn, and be part of a team that invests in your future, this opportunity was designed for you.

Position: Intake Specialist

Location & Hours: We are located downtown Tyler, Texas, and the hours are 10:00am to 7:00pm, Monday through Friday. (In office only)

Average Annual Compensation: $50,000

Base salary: $43,200

Average Bi-Weekly Bonus: $350

~You have the opportunity to earn beyond the average bonus.

Performance Based Rewards:

In addition to your generous base salary, you will earn $80 every time a prospect calls our firm, speaks with you, schedules a free consultation with one of our attorneys, and retains our services.

Health & Wellness Benefits:

You will receive Gold level medical insurance, and dental and vision insurance coverage. Your benefits include 2 weeks of paid vacation (after 1 year), 7 paid holiday days off, and 3 days of paid sick leave a year.

Retirement Plan:

Secure your future with our employee-centric retirement plan; Enjoy the power of saving together through our 401(k) with generous contribution matching. Watch your retirement grow tax free. As the firm matched your pre-tax contributions each year up to 3.5% of your gross salary. That whole amount is added to your retirement savings. This benefit includes your own retirement investment advisor.

Ongoing Training and Development:

Grow with our talented Intake Specialists through collaboration, weekly meetings, and expert training sessions.

Career Growth Path:

The Tyler Texas office supports a growing California based law firm. Top performers can move into supervisory positions, or even transfer to other departments within the firm such as Client Care, Human Resources, Sales and Marketing and more.

Supportive Team Environment:

We have a collaborative and supportive team culture. You will learn from your peers, share ideas, receive insights and even celebrate special occasions!

Firm Culture and Values:

The thing that separates us from most businesses is the love of our country. We are American First Patriots that embrace God, Family and Country. We believe in building relationships, getting stuff done, brightening each other's work spaces, working with integrity and serving our clients so well they can’t stop saying great things about us.

Essential Duties & Responsibilities:

• Answer calls from prospective clients and set qualified candidates with appointment to speak with an attorney
• Build initial client relationships and establish confidence in our firm with every conversation
• Keep updated records of every call made to prospective clients
• Collaborate with team of attorneys on qualifications for prospective clients
• Coordinate multiple calendars to fit the qualifying prospect with an available attorney
• Make follow up calls to ensure prospects show at the right date, time and location for their appointments

Qualifications:

• Bachelors Degree or Higher or be currently pursuing
• Ability to work independently
• Desire to follow systems and procedures
• Strong verbal communication skills
• Enjoy multitasking
• Ability to type 40-words per minute
• Provides thoughtful, empathetic counsel to clients during emotionally challenging situations
• Experience with Google Sheets and Microsoft Office

We are an in-office only firm and do not offer remote work opportunities.

Job Type: Full-time

Pay: $43,200.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• This is an In Office position in Tyler Texas. We work Monday through Friday from 10:00 am to 7:00 pm. Are you willing to work these hours and come into the office daily?
• What is your typing Speed?

Education:

• Bachelor's (Required)

Work Location: In person