Intake Specialist

OVERVIEW:

We are an award-winning law firm based in Santa Clarita, CA. We help give families peace of mind through living trusts. And we help families through probate when it’s too late.

We are looking for a stellar candidate who has a passion for helping people. The right candidate is someone who is extroverted, upbeat, engaging, and enjoys conversing with people over the phone on a regular basis.

RESPONSIBILITIES:

The primary role of this position is to answer incoming calls and to provide administrative support to the firm.

In performing intake, the position will gather initial information from the caller and schedule an appointment when appropriate.

The candidate will also perform other supportive duties as requested, including but not limited to the following:

Providing day to day administrative support, providing additional office support such as distributing mail, filing, faxing, photocopying, scanning and tracking documents, ordering supplies, etc.

SKILLS:

The candidate must be friendly and skilled at conveying the usefulness of our services to potential new clients. They must be empathetic, confident, articulate, and diplomatic.

They should be knowledgeable and proficient with technology, Microsoft Word, Excel, etc. They must also be detail-oriented to collect and track a variety of statistics, including leads, lead sources, client contacts, sales, results, client conversions and other statistics.

Ultimately, we are in the business of helping people. People contact us every day with problems or issues they are facing. The reality is, each one of those potential clients are hoping that their call to our firm will be the first step in solving their issues. We have the opportunity and ability in this field to help people through the very real problems that they are facing.

With that said, the ideal candidate is someone who enjoys helping people.

QUALIFICATIONS:

Skills and experience are valued, but personality, character, intelligence, and integrity are vital to this position.

If you are interested in a career with our close-knit law firm and are interested in really, truly helping people, then please apply.

Starting pay is $20/hr or BOE.

READY TO APPLY?

Interested candidates should apply through indeed, and complete the following required steps:

1) Required - Email a video introduction to info@wernerlawca.com containing the following:

• a) What you think it takes to be a stellar Receptionist;
• b) What you are looking for in a job;
• c) What you bring to the table (i.e. qualities that would be of value to our firm).

Job Type: Full-time

Pay: $20.00 per hour

Work Location: In person