Integrated Command & Control Center Project Manager

The ICCC Project Manager is responsible for planning and delivering Integrated Command & Control Center (ICCC) projects, ensuring successful implementation of complex smart city, security, and operational technology solutions.

The role coordinates multiple stakeholders, vendors, and technical teams to ensure projects are delivered on time, within scope, budget, and quality standards.

DUTIES & RESPONSIBILITIES

Project Planning & Delivery

• Manage end-to-end ICCC project lifecycle from initiation to closure.
• Develop project plans, schedules, budgets, and resource plans.
• Define scope, milestones, deliverables, and success criteria.
• Ensure alignment with smart city and organizational objectives.

Stakeholder & Vendor Coordination

• Coordinate with government entities, operators, and partners.
• Manage multiple vendors and system integrators.
• Facilitate workshops, status meetings, and steering committees.
• Ensure effective communication across all stakeholders.

Risk, Issue & Change Management

• Identify project risks and develop mitigation plans.
• Manage issues, dependencies, and change requests.
• Ensure proper documentation and governance compliance.

Technical & Integration Oversight

• Oversee integration of ICCC components such as:
• Video management systems (VMS)
• IoT and sensor platforms
• GIS and data platforms
• Incident and emergency management systems
• Ensure testing, commissioning, and acceptance activities are completed.

Reporting & Governance

• Provide regular project status reports and dashboards.
• Track schedule, budget, risks, and performance metrics.
• Support procurement, contracts, and audit readiness.

SKILLS & ABILITIES

Core Competencies

• Project and program management
• Smart city / ICCC solution delivery
• Vendor and stakeholder management
• Risk and change management
• Integration of complex technology environments

Leadership & Behavioral Skills

• Strong coordination and communication skills
• Decision-making and problem-solving ability
• Ability to manage complex, multi-vendor environments
• Strong organization and planning skills

POTENTIAL BACKGROUND

Education:

• Bachelor’s in engineering, IT, Computer Science, or related field.

Experience:

• 8–12+ years in project or program management
• Experience in smart city, security, telecom, or large infrastructure projects
• Experience managing system integrators and multi-vendor projects

Preferred Certifications:

• PMP or PRINCE2 (strongly preferred)
• Agile/Scrum (advantage)

Typical Previous Roles:

• Technical Project Manager, Program Manager, Smart City Project Manager, Infrastructure Project Manager.

PREFERRED TOOLS /SOFT SKILLS

Preferred Tools

• Project Management: MS Project, Primavera, Smartsheet
• Tracking & Collaboration: Jira, Confluence, SharePoint, Microsoft Teams
• Reporting: Power BI, Advanced Excel
• Documentation & Presentations: PowerPoint

Soft Skills

• Strong stakeholder coordination and communication
• Ability to manage risks and resolve issues proactively
• Excellent planning and organization skills
• Ability to work under pressure and manage complexity
• Collaboration and leadership mindset