Integrated Safeguarding Services Administrator

Job overview

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.

We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust

• Royal Cornwall Hospitals NHS Trust

• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

• Good working knowledge of healthcare systems would be beneficial; however, this role is also a great opportunity to move into health care, and safeguarding, from other business sectors, bringing transferable skills and work / life experience.

• To provide efficient office admin support to integrated safeguarding services.

• Within this administrative role, the post holder will be party to some sensitive and distressing safeguarding information, although full support will be given at all times.

• we are a supportive team who enjoy working together to make a difference to people's lives.

Main duties of the job

Communication and Working Relationships

The post holder must have good interpersonal communication skills and be able to communicate effectively with the following individuals, services and organisations:

• Integrated Safeguarding Services team members

• CFT/RCHT staff

• Multi-Agency Referral Unit

• Safeguarding Services, Cornwall Council

• Staff within the Cornwall Health Care Community

• Devon & Cornwall Police Vulnerable Adult Officers

• Service Users and Carers

• Care Coordinators

Administrative

• Support the management of inbox enquiries about Safeguarding related issues from statutory agencies, care homes, staff, service users and families of service users

• Receive and process referrals of abuse and neglect incidents

• To provide admin support to the Multidisciplinary Integrated Safeguarding Service requiring flexibility and willingness to learn

• Support the single point of access and deal with telephone queries, typing correspondence, maintaining stores, opening and sending post, ensuring invoices are authorised and paid, maintain shared drives, basic office maintenance, maintaining accurate staff rota.

• To provide administrative support for the Children’s, Adult and Maternity safeguarding team and other Safeguarding Practitioners when required

• Regular use of Word and Excel documents

• Minute taking for a range of Integrated Safeguarding Services meetings

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• A full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff
• Individual professional development programmes

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• NHS Pension Scheme
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on 01208 834644