Status: Full-Time, Non-Exempt
Pay: $25.50/hour
Schedule: Sunday-Thursday: 3:00pm-11:00pm; Friday-Saturday: Off
Introduction: The Senior Site Lead is responsible for overseeing services and activities at the Emergency Shelter Program. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Ability to work effectively with a diverse population; plan, organize and prioritize duties; maintain a positive, professional, safe and guest centered environment while on duty; and establish and maintain effective working relationships with others. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. This position reports directly to the Emergency Shelter and Services Program Manager. Fluency in Spanish is a significant value.
Shelter- Oversee and assist in the implementation of shelter activities including logistics and guest intakes to ensure quality, guest focused, and trauma informed delivery of services.
- Assist in the coordination of volunteers and support services
- Oversee the organization of supplies and facilities needs Encourage and discuss progress toward housing with shelter guest
Management
Goal: Support Identified Program Staff facilitating optimal performance.
- Support shelter staff during designated shifts
- Assist in various aspects of staff's duties
- Assist in coordinating and managing special group events and holiday events
- Provide crisis/conflict intervention
- Communicate any staff or shelter issues to Program Manager.
Administration
Goal: Oversee administrative duties that support program services.
- Coordinate supply and service needs
- Assist with securing necessary resources
- Assist with record keeping and reporting
Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet
the overall needs of Mercy House except as to any language that establishes that the employment
relationship is at the will of either the staff member or Mercy House.
Miscellaneous- Attend staff meetings and training workshops as needed
- Assist with general duties (stocking supplies, copies, fax, phone calls, etc.)
- Enhance job performance by applying up-to-date professional knowledge gained by attending seminars and conferences and reviewing professional publications.
- Perform ad hoc projects as appointed by Supervisor
Requirements:
Education and Experience
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Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
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Ensure a client-focused, trauma-informed, and housing-focused shelter approach
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Ability to perform crisis intervention as needed
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Previous shelter experience is preferred but not required
General
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Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others
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Dependability, responsibility, and the ability to communicate effectively and respectfully
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Possess supervisory experience and ability to guide and lead a small group of staff members
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Fluency in Spanish is of significant value
Physical Requirements
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Ability to lift, bend, push, and pull up to 50 pounds
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Prolonged periods of standing and the ability to work in a fast-paced environment
Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)
E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)
Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.