Intermediate Physician Office Liaison

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

902 INSPIRATION AVE

City:

ALTAMONTE SPRINGS

State:

Florida

Postal Code:

32714

Job Description:

Performs in-depth research and conducts root cause analysis for IT issues, collaborating with cross-functional teams for resolution. Validates accurate results routing setup to ensure accurate report delivery and avoid service interruptions. Provides go-live support and post-go-live optimization, ready to work evenings, nights, and weekends. Engages with pilot programs and projects in collaboration with AIT and facilities. Inputs clear, detailed, and concise documentation in the computerized tracking system. Processes security access requests for physician office staff and third-party vendors, instructing customers on computer security compliance guidelines. Plans and conducts initial training and re-trainings for customers on web-based applications and EMR personalization. Develops, implements, maintains, and optimizes health information technology training materials for provider office staff. Performs other duties as assigned. Provides technical expertise to assess, evaluate, diagnose, troubleshoot, and resolve technical incidents and requests. Conducts proactive weekly, monthly, and quarterly office visits in assigned geographical regions. Assists providers and extenders with EMR personalization, including sharing physician lists. Utilizes remote control tools to analyze and solve issues.

The expertise and experiences you’ll need to succeed:

QUALIFICATION REQUIREMENTS:

Bachelor's (Required)Driver's License (DL) - EV Accredited Issuing Body

Pay Range:

$49,718.59 - $92,468.74

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.