Intern Online Platform Account Management

We are The Customization Group,

a global market leader for customizable wall and home decoration. In our four factories in the USA, Poland, and Latvia, we manufacture up to 2.500.000 individualized products daily and serve millions of private and business customers worldwide via 20+ online shops we control and 1.000+ external shops where we offer on-demand fulfillment. We are proud of our digital DNA, large retail footprint, sustainable business model, and eco-friendly manufacturing to bring happiness to our clients through our broad product portfolio.

Our 700+ employees, from 40 different nationalities, come from all walks of life, and their backgrounds and interests in dancing and running competitions or making music bring a lot of creativity, so we never run out of ideas to develop the most innovative solutions for our customers. You will fit in here if you are a unique individual with a proactive, self-driven work attitude and a good sense of ownership.

We have a brand-new opportunity for an Intern in Online Platform Account Management. You’ll take ownership of online distributor accounts, assist with order management, and support data and reporting. Your role will be key to our expansion into the U.S. and EU promotional product markets. If you’re looking for the ideal start for a career in international sales, e-commerce, or operations, keep reading!

Why you will love working with us:

• Competitive salary
• Global Exposure – Work with an international team and gain valuable cross-market experience
• Rapid Career Growth – A role that evolves quickly, opening doors to new opportunities
• Supportive Work Environment – Join a dynamic and collaborative team culture
• Ownership for your ideas to fuel your ambition
• A modern office in Dubai Internet City

What You will Do:

• Keep a close eye on incoming leads and messages across platforms, making sure every inquiry gets a quick and caring reply
• Be the go-to for distributor questions and order coordination, connecting the dots between logistics, pricing, timelines, and decoration requirements
• Support key distributor onboarding and vendor coordination, because good partnerships start with smooth beginnings
• Gather and channel feedback from distributors to the sales and marketing team, helping shape better offers and smarter messaging ️
• Prepare reports and insights that help us spot trends and opportunities, while also boosting promo activities like email blasts and featured listings

Preferred Background:

Experience
Ideally, you bring a background in Business, Marketing, International Business or a related field – whether through studies or first practical experience.

Hard Skills

• Strong communication skills in English (bonus points for any other EU language) ️
• Solid Excel, Word, and PowerPoint skills – a first feel for CRM or ERP systems is a plus
• Comfortable juggling multiple tasks without losing sight of the details
• Eager to learn about B2B sales, e-commerce, and the promo products world ️

Soft Skills

• You take initiative and like to own your work ️
• You're naturally empathetic and know how to listen ‍️
You’re not afraid to speak up when something could be improved – feedback helps us all grow

Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.

One team. Millions of happy customers worldwide. Join us!

www.thecustomizationgroup.com