Intern - Victim Services Unit

JOB
The purpose of this position is to provide a continuum of victim support from crisis through investigation and judicial processes and provide crisis intervention, medical and legal advocacy, and emotional support. This class works under general supervision, independently developing work methods and sequences. This class is intended to grow a student’s capacity and understanding of victim services provision within a law enforcement agency.

EXAMPLE OF DUTIES
The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.Serves as a first point of contact to victims of domestic violence who experience trauma and provides education on the complexities of the criminal justice process.Provides a continuum of victim support from crisis through investigation and judicial processes within a law enforcement environment.Provides emotional, physical, and financial support to victims of crime.Provides access to the criminal justice system and support agencies.Maintains contact and communication with victims and witnesses during the investigation, prosecution, and judicial proceedings.Maintains case files with documented case notes and services.Responsible for managing client flow (timely customer service, client support, and de-escalation as needed), and directing victims and witnesses to the appropriate staff or agency.Performs general administrative duties as requested in various capacities, including administrative projects and operations from the victim services professionals within the Victim Services Unit.Completes any school related projects related to the internship. Performs related work as assigned.

SUPPLEMENTAL INFORMATION
PHYSICAL DEMANDS: Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.UNAVOIDABLE HAZARDS (WORK ENVIRONMENT): Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.NoneLouisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.Salary Grade: 104Test Weights: Training & Experience: 100%Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience from the last 10 years, as listed on your application and resume, as submitted. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates including the month and year (i.e. 02/2015 to 08/2020) of employment.Equal Opportunity Employer