Internal Controls & Compliance Officer

Role Purpose

The Internal Controls & Compliance Officer is responsible for assessing, monitoring, and strengthening the company’s internal control environment across Finance, Operations, HR, IT, Procurement, and Licensing functions. The role ensures adherence to policies, regulatory requirements, and operational standards, while supporting management in enhancing process efficiency, mitigating risks, and maintaining compliance across all business units.

Key Responsibilities

1. Entity-Level Controls

• Verify legal entity registration and licensing compliance.
• Review franchise agreements and organizational structure.
• Ensure availability and compliance of DOA (Delegation of Authority).
• Validate HR and QA policies, procedures, and POA documentation.

2. Performance Management

• Review territory performance against budgets.
• Evaluate store performance versus internal benchmarks and budgets.

3. Licensing Compliance

• Review and monitor Store Operating Licenses.
• Ensure compliance with Sanitary & Food Safety regulations.
• Validate Fire & Life Safety Certifications.
• Confirm Worker Food Handling & Occupational Health Certifications.

4. POS (Point of Sale) Controls

• Monitor POS access controls.
• Review and validate predefined discount tabs in IPOS.
• Oversee sales posting and reconciliation.
• Investigate and analyze discount transactions.

5. Inventory Management Controls

• Monitor inventory transfers and receiving processes.
• Track and control inventory wastage.
• Oversee expiry management.
• Conduct monthly verification and results monitoring.

6. CCTV & Security Controls

• Monitor CCTV coverage across stores, production areas, and HO.
• Validate remote access to CCTV systems.
• Ensure back-up of CCTV recordings.

7. Cash & Credit Card Collection Controls

• Ensure proper arrangements for cash deposits collected at stores.
• Monitor and reconcile cash and credit card collections.

8. Bank Signatories & Banking Controls

• Maintain updated bank signatories and account details.
• Oversee online banking access and controls.
• Ensure timely reconciliation of bank accounts.

9. Insurance Compliance

• Verify coverage and validity for inventory, cash, business interruption, property & premises, and public liability insurance.

10. VAT & Tax Compliance

• Monitor VAT & tax registration requirements.
• Ensure accurate VAT return filing and compliance processes.

11. HR & Staff Administration Controls

• Oversee recruitment approvals and onboarding formalities.
• Review attendance management processes.
• Monitor payroll processing and staff payments.
• Validate staff training programs and records.

12. IT Systems & Backup Controls

• Ensure IT backup arrangements for stores and locations.
• Verify system continuity and backup procedures.

13. Customer Service & Social Media Compliance

• Monitor social media accounts and activities.
• Oversee execution of the monthly social media calendar.
• Review customer feedback and complaint resolution processes.

14. Procurement Controls

• Ensure compliance with Group Procurement Guidelines.
• Review receiving controls, 3-way matching, and payment controls.

Qualifications & Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 3–6 years of experience in internal audit, internal controls, compliance, or risk management.
• Strong knowledge of operational processes across finance, HR, IT, and procurement.
• Experience in retail, FMCG, or multi-outlet environments preferred.
• Proficiency in MS Office, ERP systems, and reporting tools.

Job Type: Temporary
Contract length: 1.5 month

Pay: AED13,000.00 - AED14,000.00 per month