International Call Center Executive

About the Role

We are seeking enthusiastic and confident International Call Center Executives to join our Dehradun office.

In this role, you will interact with USA-based business clients to understand their website development and digital marketing needs, explain our company’s services, and help generate new business opportunities.

This is an excellent opportunity for individuals who are fluent in English and looking to grow in an international business environment.

Key Responsibilities

• Handle inbound and outbound calls with international clients (primarily from the USA).
• Communicate clearly and professionally in English to understand client requirements.
• Explain and promote company services such as website design, web development, SEO, and digital marketing plans.
• Generate qualified leads and schedule follow-up calls or meetings for senior consultants.
• Maintain detailed call logs, lead status, and daily reports in CRM software.
• Achieve assigned sales and call performance targets.
• Ensure customer satisfaction by providing timely updates and assistance.
• Coordinate with internal teams (sales, technical, and marketing) for smooth project handovers.

Required Skills & Qualifications

• Excellent verbal and written English communication skills (neutral or US accent preferred).
• Prior experience in an international call center (US/UK process) is an advantage, but freshers with excellent English are welcome to apply.
• Strong persuasion, listening, and problem-solving abilities.
• Confidence to handle outbound B2B calls and pitch services to business clients.
• Basic computer knowledge and familiarity with Google Workspace, CRM tools, or lead tracking systems.
• Self-motivated and target-oriented attitude.

Education

• Graduate in any stream (Bachelor’s degree preferred).
• Additional courses in communication or marketing will be an added advantage.

Work Details

• Location: Dehradun (onsite office)
• Shift Timing: Night shift (US business hours)
• Salary: ₹25,000 – ₹45,000 per month (based on experience) + performance incentives
• Job Type: Full-time, Onsite
• Working Days: Monday to Friday (Weekend Offs)

Why Join Us

• Work directly with international clients and gain global exposure.
• Opportunity to grow into Senior Executive / Team Lead / Business Development Manager roles.
• Professional and supportive work environment.
• Performance-based bonuses and regular skill development sessions.

Job Type: Full-time

Pay: ₹35,000.00 - ₹65,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Work Location: In person