International Client Support Officer

Job Title: International Client Support Officer

Location: Karachi

Position Type: Full-Time

Salary Range: PKR 60,000 – 70,000 (commensurate with experience)

Requirements

Age: 30 – 35 years

Education: O/A Level background with a minimum of a Bachelor’s degree (required)

Experience: 3–4 years of proven experience in Public Relations, Client Relations, or Communication roles

Industry Background: Preference for candidates with prior work experience in the UAE, BPO sector, or UK/USA-based firms

Additional: Call center experience will be considered a strong advantage

Key Responsibilities

Handle all client inquiries related to business setup and government services in the UAE.

Guide clients through the process of:

Company formation

Tax registration

Visa processing

Bank account opening procedures

Legal documentation and compliance requirements

Prepare, review, and submit required documentation to government portals

Ensure all communication with clients is prompt, professional, and accurate.

Stay updated with UAE business regulations, Freezone policies, and immigration rules.

Maintain a high level of confidentiality, accuracy, and client satisfaction throughout the entire process.

Coordinate with internal departments to ensure seamless client onboarding and service delivery.

Skills Required

Strong communication skills (both verbal and written)

Excellent interpersonal and client-handling abilities

Professional demeanor with strong organizational and multitasking skills

Ability to perform effectively in a fast-paced, target-driven environment

Job Type: Full-time

Pay: Rs60,000.00 - Rs70,000.00 per month

Work Location: In person