International Logistics Intern

Provides international customer and logistics services by demonstrating success in order and shipment execution while adhering to implemented supply chain policy and procedures. This role specializes in the processing of international orders by supporting the front end (customer set up, order set up and order receipt) processing, then by supporting the back end (shipment set up, shipping, documentation, final and post delivery) processing, all while aiming to meet customer needs and supply chain performance targets.

Key Responsibilities

• Communicates regularly with team members and management to inform on international service operations activities as well as helps identify opportunities for process improvement.
• Responsible for soliciting/receiving customer orders and then processing orders through information systems. Resolves problems with shipments including service delays and freight claims.
• Maintain order management discrepancies and communications as it relates to orders and shipments while facilitating the process to enhance efficiency.
• Supports customer, freight and product price upkeep and maintenance.
• Ensures and provides quality service to customers through on-time, clear communication, closure follow-up, order follow-ups and dispatch confirmations.
• Receive, process, and verify the accuracy of customer purchase orders
• Identify and communicate current or future transportation issues, as well as recovery plans
• Plan and route transportation of goods via air, ocean, and ground.
• Supports implementation, maintenance, and service levels of carrier performance.
• Responsible for generating, obtaining and providing various required export documents, including securing steamship line bookings, submitting and validating customs filings, bills of lading, free trade agreements, and all other international support documents as needed.
• Maintain sales and international shipments records and prepare reports.

Typical Education

Pursuing a Bachelor's Degree from 4 year college or university