International Programs and Partnerships Officer

ESSENTIAL DUTIES & RESPONSIBILITIES

• Edit and draft international agreements in collaboration with the legal office and other offices.

• Support the Director of the OIAA in all dimensions of partnership activity, undertaking specific projects and pieces of work as delegated.

• Develop and maintain a network of contacts in partner universities worldwide and identify any opportunities and risks for the University in terms of international partnerships.

• Liaise with partner organizations in different countries and to identify and build opportunities for partnership activity.

• Organize high-profile incoming and outgoing visits linked to the development and maintenance of international partnerships.

• Monitor and review the performance and value of international partnerships.
• Benchmark of potential international partners to produce and coordinate briefings for University senior management.
• Support in establishing and activating joint/dual program agreements.
• Coordinate international programs: faculty exchange programs, short-term faculty mobility programs and other international academic programs.
• Provide excellent customer service to all internal and external constituents.
• Support student mobility programs as needed: short-term programs, student exchange programs and other student programs.
• Handle enquiries and applications from students, visitors, faculty and parents from outside the UAE and abroad including visa procedures.
• Deal with enquiries from university staff regarding international students.
• Facilitate the arrival of international students and faculty, and provide support during their stay.
• Prepare presentations and brochures for activities and announcements.
• Assist in preparing documents, keeping financial records, logging Minutes of Meetings (MoMs), recording and archiving agreements, and making progress reports of all activities.
• Log Follow-up with different offices on requests like purchase, media, etc.
  

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in international relations, international business, or a related field.

• With working experience of not less than 3-5 years; that is directly associated with the duties and responsibilities specified.
  

KNOWLEDGE & SKILLS:

• Superior ability to communicate effectively in English, both verbally and in writing.

• Excellent computer skills and MS office skills.

• Excellent presentation and public speaking skills.

• Highly developed interpersonal skills combined with an understanding of diversity, and cross-cultural communication, conflict management and mediation skills.

• Good organization, program research and design skills needed to achieve program and strategic planning goals.

• Demonstrated commitment to student-centered service model.

• Demonstrated ability to train, supervise and support staff.

• Effective, creative problem-solving and analytical skills with proven ability to effectively manage crises.

• Ability to interpret and apply University, government, and departmental policies, procedures, and guidelines.

• Ability to use tact and discretion to deal with or settle complex requests or complaints.

• Ability to establish and maintain effective and harmonious relationships at all levels, both within and outside the organization including students, faculty, and administrators.

• Ability to exercise a high degree of confidentiality.

• Flexibility to work outside strict working hours Professional communication skills, both oral and written, combined with confident interpersonal skills & presence.

• Arabic and English language proficiency, ability to communicate in another language is an advantage.

• A flexible team orientated attitude along with willingness to travel Internationally.
• Proven work experience as a Coordinator/Officer or similar role.
  

WORKING CONDITIONS:

• Work is normally performed in a typical interior/office work environment.
• Will be required to work some non-traditional hours including evenings and weekends.
• Will be required to travel internationally.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.