Key Responsibilities Sales Responsibilities
- Conduct outbound calls to US-based prospects and clients.
- Identify client needs and present appropriate solutions.
- Close sales and achieve assigned monthly revenue targets.
- Maintain accurate records of leads, conversions, and follow-ups in CRM.
- Build and maintain long-term client relationships.
Customer Support Responsibilities
- Handle inbound queries from US clients via call, email, or chat.
- Provide product/service information and resolve customer concerns.
- Coordinate with internal departments for issue resolution.
- Ensure high customer satisfaction and retention.
- Manage escalations professionally and efficiently.
Requirements
- 1–4 years of experience in International Sales, BPO, or US campaign.
- Excellent English communication (spoken & written).
- Strong negotiation and closing skills.
- Ability to work in US Night Shift (onsite).
- Familiarity with CRM systems is a plus.
- Target-oriented mindset with strong problem-solving skill
Job Types: Full-time, Fresher
Pay: Rs49,000.00 - Rs78,000.00 per month
Work Location: In person