International Visa Consultant (Arabic-Speaking)

Key Responsibilities:

• Handling client inquiries related to visit, tourist, business, and Schengen visas.
• Providing accurate consultation regarding visa requirements, documentation, and processes.
• Ensuring all communication with clients is clear, professional, and documented in writing.
• Assisting clients with application form filling and documentation review.
• Coordinating with internal teams for appointments, submissions, and follow-ups.
• Maintaining proper records of client interactions and case updates.
• Managing escalations professionally and guiding clients regarding embassy decisions and policies.

Required Skills:

• Fluency in Arabic and English (both written and spoken).
• Strong communication and client-handling skills.
• Knowledge of Schengen and other international visa processes (preferred).
• Ability to manage multiple cases simultaneously.
• Professional attitude and attention to detail.

Job Type: Full-time

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Visa Sales: 1 year (Required)

Language:

• Arabic (Required)