IP Billing

Job Description

Job title

Assistant Executive

Department:

Patient Services

Reporting to:

HOD

Job Objective:

To efficiently handle registration and billing for patients and generate a caring and patient centric atmosphere in the front office.

Job Responsibilities:

· Greets the patient/attendant according to the hour of the day.

· Displays warmth & care at customer interaction.

· Taking calls from internal & external customers.

· Helping customers to know how of the hospital.

· Guides the patients to their respective destination.

· Attends the lost & vulnerable patients.

· Liaisons with doctors & other hospital staff

· Submits deposited cash/cheques/draft/credit slips to finance.

· Displays proactive co-operation, solution orientation

· Responsible for opening & closing of shifts on their respective counters.

· Effective utilization of hospital information system (H.I.S) & other software provided for tasks assigned periodically.

· Achieving high levels of customer satisfaction at each interaction.

· Accurate and speedy result tasks.

· Display proactive co-operation, solution orientation.

· Induction of manuals.

· Class room training inputs.

· Running the allotted counter as per the respective SOP’s.

· Any other duties given by the reporting manager

Job Types: Full-time, Permanent

Pay: From ₹17,000.00 per month

Work Location: In person