iServer (Enterprise Architecture – iServer Tool Expert)

Responsibilities:

• Configure and customize the enterprise architecture tool (iServer) in alignment with enterprise architecture governance and operating models.
  
• Design and implement governance frameworks for managing architectural artifacts within the tool.
  
• Provide technical support for all iServer platform components.
  
• Ensure the performance, availability, and reliability of the iServer platform.
  
• Develop reports, dashboards, and analytical outputs to support decision-making and governance.
  
• Manage backup, storage, and version control of architecture data, including publishing and user access management.
  
• Administer the tool (Administration), including meta-model customization, report configuration, and portal management.
  
• Manage user accounts and permissions within the iServer environment.
  
• Develop and configure meta-models aligned with approved architectural standards.
  
• Ensure the accuracy, consistency, and integrity of enterprise architecture data within the platform.
  

• Support compliance with enterprise architecture standards and best practice frameworks.
  
• Collaborate with the enterprise architecture team to continuously improve the use of tools, performance, and reporting.
  
• Participate in awareness and training sessions to promote effective adoption of tools across the organization.