IT Admin - UAE National

The primary mission of the IT Administrator it to oversee and manage administrative tasks within the IT Department. This role is responsible for all asset procurement, vendor and supplier management, basic user support (including password resets and other basic troubleshooting) and assigning IT Helpdesk tickets to the local IT team.

The position is also responsible for the day-to-day delivery of business activities.

This position will report directly to the Local IT Manager and will closely work with other team members.

RESPONSABILITIES

• Coordinate
  procurement
  of IT hardware, software, and services,
  including
  sourcing
  ,
  creating
  purchase
  requests
  , and
  following
  up on
  orders
  and
  deliveries
  .

• Manage
  relationships
  with
  IT
  vendors
  and
  suppliers
  ,
  including
  contract
  management,
  renewals
  , and
  resolving
  service or
  delivery
  issues.

• Maintain
  inventory
  of IT assets, update records for
  equipment
  issuance
  ,
  returns
  , and
  disposals
  .

• Perform
  basic troubleshooting for end-
  users
  ,
  such
  as printer and
  connectivity
  issues, and
  provide
  first-
  level
  technical
  support.

• Handle
  user
  account
  management,
  including
  password
  resets
  and basic
  access
  control.

• Maintain
  up-to-date documentation of IT
  procedures
  , asset
  registers
  ,
  procurement
  records, and support
  requests
  .

• Assist
  with
  the
  onboarding
  and
  offboarding
  process of
  employees
  with
  respect to IT assets and
  access
  .

• Schedule and
  coordinate
  maintenance,
  servicing
  , or
  repairs
  of IT
  equipment
  with
  vendors
  as
  required
  .

• Help the IT
  team
  in planning and
  executing
  small
  projects
  and upgrades.

• Ensure
  compliance
  with
  IT
  policies
  and
  company
  standards in all IT-
  related
  administrative
  activities
  .

• Provide
  regular
  reports on
  procurement
  status
  ,
  vendor
  performance, and asset
  inventory
  to IT management.