IT Administrator

Key Responsibilities and Achievements: - Led P2P and Hub & Spoke connectivity deployments for National Bank of Pakistan across the country. - Acted as team lead for Oil & Gas sector link deployments. - Successfully implemented secure connectivity solutions for various embassies across Pakistan since 2010. - Delivered high-availability links to FIA (Federal Investigation Agency) since 2013. - Installed and maintained BT circuits and tracked incidents through PDL’s internal CMS. - Oversaw database management for the main server at ISB-POP (Hub region). - Evaluated and recommended infrastructure upgrades and equipment replacement for PDL's core systems. - Liaised with field teams for troubleshooting and service restoration in Islamabad and Peshawar. - Provided real-time customer support via phone and email, ensuring accurate fault logging and resolution updates. Technical Projects & Equipment Exposure: - Installation and troubleshooting of Multiplexers, E1, DTUs. - On-site router and switch configuration with operational team support. - LAN setup and issue resolution at customer premises. - Supported radio link configuration under senior supervision. - Managed and troubleshot a wide range of data communication equipment.