About GluCare Integrated Diabetes Center
GluCare Integrated Diabetes Center is a pioneering healthcare facility that integrates advanced technology with patient-centric care to revolutionize diabetes management. Our approach combines medical expertise with digital health solutions, ensuring patients receive personalized, high-quality care.
Key Responsibilities:
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Manage and maintain the organization's IT infrastructure, including servers, networking equipment, and software systems
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Monitor system performance, troubleshoot issues, and implement solutions to optimize performance and reliability
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Administer and support various IT systems, including Windows servers, Active Directory, Office 365, and other business applications
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Implement and maintain network security measures, including firewalls, VPNs, and endpoint protection tools
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Provide technical support and assistance to end-users, resolving IT-related issues promptly and effectively
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Manage user accounts, permissions, and access controls based on security policies and business requirements
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Plan and execute IT projects, such as system upgrades, migrations, and deployments
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Conduct regular backups of critical data and implement disaster recovery procedures to ensure data integrity and availability
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Evaluate and recommend IT solutions and technologies that enhance operational efficiency and support business objectives
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Collaborate with external vendors and service providers to procure IT equipment, software licenses, and services
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Document IT processes, procedures, and configurations to ensure knowledge transfer and compliance with standards
Requirements
Skills and Qualification:
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Bachelor's degree in Information Technology, Computer Science, or related field
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Minimum of 5 years of experience as an IT Administrator or similar role, preferably in a corporate environment
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Strong technical proficiency in server administration, network infrastructure, and IT security
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Experience with virtualization technologies and cloud platforms
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Hands-on experience with Windows Server, Active Directory and Office 365
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Solid understanding of networking concepts, protocols, and troubleshooting techniques
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Strong analytical and problem-solving skills with the ability to prioritize tasks and work under pressure
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Excellent communication and interpersonal skills with a customer-focused approach
Additional Requirements:
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Minimum 3 years' experience working in UAE
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Ability to adapt to changing technology trends and business needs
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Proactive mindset with a commitment to continuous improvement and innovation
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Fluency in English