IT Application Engineer

General Description of Role and Responsibilities:

The IT Application Engineer will support ERP and business application implementations, focusing on SAP and integrated enterprise systems. This role involves working with stakeholders, assisting in large-scale or multi-site projects, and ensuring successful adoption and optimization of ERP solutions.

• Support SAP and ERP system implementation, configuration, and ongoing maintenance.
• Gather and analyze business and technical requirements in collaboration with internal teams and external consultants.
• Assist in business process optimization, documentation, and end-user training to ensure successful system adoption.
• Conduct User Acceptance Testing (UAT) and provide post-go-live support for ERP applications.
• Coordinate with project teams, vendors, and consultants to manage project deliverables and timelines.
• Support integration between ERP, CRM, finance, and other enterprise systems.
• Assist in project management activities including planning, scheduling, and tracking progress for ERP initiatives.
• Provide knowledge transfer to junior IT/ERP engineers.
• Ensure compliance with quality, security, and operational standards.
• Perform other duties as assigned by the line manager.

Qualifications, Experience, Knowledge and Skills:

• Bachelors degree in computer science, information technology, or a related field. Relevant certifications are a plus.
• Bachelor’s degree in Computer Science, Information Technology, or a related field; relevant ERP/SAP certifications are a plus.
• 5–10+ years of experience in ERP/SAP system implementation, configuration, and lifecycle management.
• Strong project management skills, preferably with experience in large-scale, multi-site, or global projects.
• Proven experience in stakeholder engagement, requirements gathering, and cross-functional collaboration.
• Familiarity with CRM systems and ERP integration.
• Excellent analytical, problem-solving, and documentation skills.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Ability to manage multiple projects and tasks concurrently in a dynamic environment.