IT Business Analyst (eQMS)

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA's Client is seeking an IT Business Analyst (eQMS) to act as a key liaison between business stakeholders and IT teams, ensuring that technology solutions effectively support quality management and operational objectives. This role is responsible for gathering, analyzing, and translating business requirements into functional and technical specifications, while supporting system implementation, testing, and user adoption.

NTT DATA's Client is seeking an IT Business Analyst (eQMS) to act as a key liaison between business stakeholders and IT teams, ensuring that technology solutions effectively support quality management and operational objectives. This role is responsible for gathering, analyzing, and translating business requirements into functional and technical specifications, while supporting system implementation, testing, and user adoption.

Key Responsibilities

• Partner with cross-functional stakeholders to gather, analyze, and document business requirements
• Translate business needs into clear functional and technical specifications for IT teams
• Facilitate workshops, stakeholder interviews, and process mapping sessions
• Identify process gaps, inefficiencies, and opportunities for improvement
• Ensure solutions are scalable, compliant, and aligned with global standards and business strategy
• Collaborate with IT teams to prioritize initiatives and manage product backlogs
• Support Agile or hybrid project delivery methodologies
• Lead and support User Acceptance Testing (UAT), including planning, execution, and validation
• Act as a liaison throughout the project lifecycle to ensure alignment and timely issue resolution
• Contribute to change management activities including training, documentation, and user adoption
• Drive continuous improvement through data analysis, user feedback, and performance metrics

Required Skills & Qualifications

• 5+ years of experience in Quality functions (e.g., QA, QMS, compliance)
• 5+ years of experience working with eQMS or similar enterprise quality systems
• 5+ years of strong understanding of IT systems, business analysis practices, and system implementation lifecycles
• Experience in requirements gathering, documentation, and process mapping
• Excellent communication and stakeholder management skills
• Ability to collaborate effectively across cross-functional and global teams
• Familiarity with Agile or hybrid delivery models

• Experience in regulated industries (e.g., Pharmaceuticals, Medical Devices, Life Sciences)
• Knowledge of global quality and compliance standards (e.g., GxP, ISO)
• Experience with eQMS platforms (e.g., TrackWise, Veeva, MasterControl, or similar)
• Prior experience in large-scale digital transformation or enterprise system implementations

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About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($50 - 57/hourly ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.