IT Business Analyst - ITS3

Job Details

Working Title: IT Business Analyst
Job Class: Information Technology Specialist 3
Agency: Minnesota IT Services

• Job ID: 91125
• Location: St. Paul
• Telework Eligible: Yes, #LI-Hybrid
• Full/Part Time: Full-Time
• Regular/Temporary: Limited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 12/31/2025
• Closing Date: 01/06/2026
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Department of Human Services (DHS)
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $33.38 - $54.87 / hourly; $69,697 - $114,568 / annually
• Job Class Option: Business Analyst
• Classified Status: Unclassified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• End Date: 12/28/2027
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: No

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

Job Summary

This position requires an employee to be onsite at 540 Cedar St., St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements

**This position is temporary and includes full state fringe benefits; it is anticipated to last two (2) years.

Qualifications

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here.:

Position requires a minimum of three (3) years of experience in performing IT business analysis functions.

Experience must include:

• Experience performing business analysis functions to act as a liaison among stakeholders to analyze, define, document, and communicate business processes, software requirements, and specifications for technology initiatives.
• Experience applying Business Analysis Planning and Monitoring, Elicitation, Requirements Management and Communication, Requirements Analysis, and Solution Assessment and Validation, using BABOK or equivalent industry standards and MNIT practices.
• Experience gathering, analyzing, and synthesizing requirements from business, technical, and executive stakeholders, and translating those needs into functional and non-functional requirements, models, and documentation.
• Experience working throughout the System Development Life Cycle (SDLC), including collaboration with development teams on design, testing, deployment, and implementation of solutions.
• Ability to communicate clearly in writing and verbally, present technical and business information to technical and non-technical audiences, manage multiple priorities, and perform work with direction, coaching, and supervisory oversight.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
  Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree or a bachelor's degree for one (1) year; and an associate’s degree for six (6) months.

Preferred Qualifications

• Experience with at least one application development methodology, such as Waterfall, Rational Unified Process (RUP), or Agile (Scrum/Kanban).
• Experience gathering and communicating business needs and functional requirements, including artifacts such as use cases, user stories, test cases, specifications, business process models, UML diagrams, or wireframes.
• Experience with application and/or interface accessibility guidelines and providing end user support.
• Demonstrated ability to communicate clearly, translate technical information for non-technical stakeholders, collaborate effectively as part of a team, and organize and prioritize multiple deadlines.

Strongly Preferred Qualifications

• Demonstrated understanding of Healthcare and waiver management programs administered or overseen by the Department of Human Services, including work with agency partners.
• Experience with MMIS and EDI electronic claims transactions.
• Experience with Waiver management processes and procedures.

Additional Requirements

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Delva Lilic at delva.lilic@state.mn.us.

About Minnesota IT Services

Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.