IT Business Analyst NA FlexCare Product

We are looking for a proactive and detail-oriented IT Business Analyst to lead the setup and configuration of FlexCare products, while also supporting AI and data integration initiatives. In this role, you will work closely with Business teams to ensure that FlexCare product offerings are accurately configured, scalable, and enhanced by data-driven insights and AI capabilities to improve customer experience and operational efficiency.

• Gather and analyze detailed business requirements for Flexcare product offerings including coverage options, pricing, eligibility, and service terms.
• Collaborate with cross-functional teams including Product, Operations, and IT to translate business needs into system configurations.
• Document business rules, workflows, and product setup specifications to guide development and Analytics teams.
• Lead or support system configuration activities and ensure proper implementation in enterprise platforms or third-party systems.
• Coordinate and conduct user acceptance testing (UAT) to validate product configurations.
• Maintain and update product setup documentation and support post-launch enhancements.
• Provide ongoing support and maintenance for Flexcare product configurations and resolve related system issues.

• Partner with data scientists to identify AI and analytics opportunities that enhance Flexcare product performance, such as predictive risk modeling, personalized pricing, and service optimization.
• Translate Flexcare business requirements into AI use cases and support data integration efforts between 3rd party vendors, customer data platforms, and AI tools.
• Ensure seamless data flows and API integrations between core systems and AI platforms.
• Assist in monitoring AI model performance and provide feedback for continuous improvement.
• Support integration of external data sources to enrich Flexcare product insights and decision-making.

EOE/Disability/Veteran

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.

Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.

As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.

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