IT Business Integrator/ Sr. Business Analyst

Key Responsibilities

Business Analysis & Requirements Management

• Collaborate with business stakeholders to elicit, document, analyze, and validate business, functional, and technical requirements.
• Translate complex business needs into functional specifications, user stories, process flows, and use cases aligned with IT architecture and delivery standards.
• Conduct as-is and to-be process analysis , identifying gaps, dependencies, risks, and optimization opportunities.
• Ensure requirements traceability throughout the project lifecycle to guarantee alignment between business objectives and delivered solutions.
• Support UAT planning and execution , ensuring solutions meet business expectations and acceptance criteria.
• Partner with data, AI, and product teams to define data requirements, KPIs, dashboards, and success metrics .

Technology Enabler

• Work closely with multiple business functions to understand strategic goals and translate them into reliable, scalable technical solutions.
• Support the design and implementation of innovative solutions for digital and physical events , including immersive experiences leveraging VR, AR, and metaverse platforms .
• Assess and recommend AI-driven tools (e.g., automation, predictive insights, personalization) to improve customer engagement and streamline business processes.
• Ensure technology solutions align with enterprise standards, security, scalability, and compliance requirements.

Stakeholder Coordination & Communication

• Act as a critical liaison between regional business teams, IT, vendors, and external partners to ensure shared understanding and seamless execution.
• Facilitate requirements workshops, sprint planning, backlog grooming, and cross-functional alignment sessions.
• Manage stakeholder expectations by clearly communicating scope, timelines, risks, and dependencies.
• Prepare and deliver clear, executive-level presentations, reports, and solution walkthroughs.

Project Management & Execution

• Support or lead end-to-end project delivery, from initiation and planning through implementation and closure.
• Develop and maintain project documentation including business cases, requirement documents, roadmaps, and delivery plans .
• Track budgets, timelines, risks, and KPIs, ensuring projects are delivered on time and within scope.
• Identify and proactively mitigate risks, issues, and blockers across business and technical streams.
• Work effectively in Agile, Scrum, or hybrid delivery environments , ensuring continuous value delivery.

Innovation & Emerging Technology Integration

• Stay informed about emerging trends in AI, AR, VR, automation, and the metaverse , assessing their applicability to business use cases.
• Propose, pilot, and evaluate innovative solutions that enhance customer experience, operational efficiency, and brand engagement.
• Promote continuous improvement by challenging existing processes and encouraging experimentation and data-driven decision-making.
• Contribute to the development of digital roadmaps and innovation pipelines across the region.

Required Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
• 5+ years of experience in Business Analysis, IT, or technology-focused roles with strong stakeholder engagement.
• Proven experience working on digital transformation or technology-enabled projects .
• Solid knowledge of requirements gathering techniques, process modeling, UAT, and Agile delivery .
• Experience with AI tools, AR/VR platforms, or metaverse environments is highly desirable.
• Project management experience; PMP, Agile, Scrum, or BA certifications are a plus.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent written, verbal, and presentation skills.
• Highly proactive, creative, and confident professional with a structured, process-oriented mindset.

Budget upto AED 30K