IT Business Relationship Manager

Skill

Required / Desired

Amount

of Experience

Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams Required 5 Years Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices Required 5 Years Ability to communicate effectively verbally and in writing with individuals and groups Required 5 Years Experience working with help desk request tracking and reporting tools Required 5 Years Strong Customer Service skills that include a /"customer first/" attitude Required 5 Years Provide computer training for field staff Desired Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Desired Experience with creating training documentation. Nice to have