IT Deskside Support Specialist (IT Asset Management)

Job Description:

Job Title: IT Asset Management Specialist I

Location: Hannibal, MO
Department: Information Technology
Employment Type: Full-time
Shift: Monday – Friday, 8:00 A.M. – 5:00 P.M.

Job Summary:

Are you a detail-oriented and proactive IT professional passionate about optimizing technology resources and ensuring operational efficiency? Join our team at Preferred Family Healthcare as an IT

Asset Management Specialist I!

In this role, you’ll manage the lifecycle of IT assets—from procurement to disposal—ensuring accurate records, compliance with policies, and optimal utilization across the organization. You’ll collaborate with cross-functional teams to maintain our configuration management database (CMDB), conduct audits, and support end-users with asset-related processes.

Position Perks & Benefits:

• 29 Days of PTO

• Eligibility for HRSA Loan Repayment (eligibility requirements apply)

• Comprehensive employee benefits package – health, dental, vision, retirement, life, & more

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement (if applicable)

Key Responsibilities:

• Maintain accurate inventory of all IT assets including hardware, software, licenses, and accessories

• Update and manage the CMDB to reflect current asset information

• Track IT asset lifecycle: procurement, deployment, maintenance, upgrades, and decommissioning

• Conduct regular audits to ensure compliance with asset management policies

• Collaborate with IT teams to establish asset tracking and reporting processes

• Develop and implement asset tracking workflows

• Coordinate with vendors for procurement, licensing, maintenance, and disposal

• Monitor asset utilization and recommend optimization strategies

• Identify and resolve discrepancies in asset records

• Provide technical support and guidance to end-users on asset procedures

• Stay current with industry best practices and trends in IT asset management

Education and/or Experience Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, or related field OR 4 years of equivalent experience

• Prior experience in IT asset management or a related role preferred

Additional Qualifications:

• Knowledge of IT asset management principles, tools, and processes

• Familiarity with ITIL practices and CMDB systems

• Proficiency in asset management software

• Strong analytical and problem-solving skills

• Excellent attention to detail and record-keeping

• Effective communication and interpersonal skills

• Ability to work independently and collaboratively

• Strong organizational and time management abilities

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Brightli is a Smoke and Tobacco Free Workplace.