IT Digital Analyst

Short Description

Job Purpose:

IT Digital Analyst will be responsible for one or more for below responsibility:

• To provide Subject Matter expertise and lead the areas of Document, Record, Information, Content and Knowledge Management.
• To engage with the business in extracting detailed business requirements for software solutions.
• The Digital analyst will be required to interpret the requirements producing a detailed functional design document from which the technical analyst can convert into a technical design.
• The Digital analyst must show strong character in guiding the business to quality functional, technical, and specialized solutions.
• They will also be responsible for ensuring the quality of the delivered solutions.
  
  

Functional Duties:

IT Digital Analyst will be accountable and responsible based on his/her role will perform applicable and assigned Accountabilities/Responsibilities based on his role from below.

• To manage the definition, revision and implementation of Record Retention across Sadara Enterprise
• To drive Records Management Standards (SERMS) creation and reviews.
• To lead the creation and revision of document management processes and procedures including records both physical and electronic, and adhering to document and records security standards.
• To contribute to the design of ECM solutions.
• To lead the creation of compliance plans and to set the framework for addressing audit concerns related to document and records Management
• To drive awareness and cultural change towards Records Management by increasing adoption
• To direct test and QA activities to drive service excellence related to ECM solutions.
• Participate in Records and Information Management projects.
• SME for ECM Applications and Technologies from a governance perspective.
• Support backlog migration and scanning activities of records and approved documents.
• Provide technical guidance for evaluation of software application. Support application programming, computer operations and data communications associates.
• Create functional design document and other relevant documents for end users.
• Provide training assistance for users, applications programming team and other staff.
• Analyze and review enhancements for compatibility, adhere to operating guidelines and perform integration testing.
• Analyze system capacity and modify procedures to solve interface problems.
• Provide technical expertise and assistance in designing, testing and developing applications.
• Prepare and present status reports, ad hoc reports, records and training material to customers and staff.
• Collaborate with QA team to create test plans, analyze test cases, identify issues and escalate them to appropriate teams.
• Monitor application for compliance to IT standards and policies.
• Manage allocation and implementation of tasks and provide assistance for project plan development.
• Organize and conduct conference calls and prepare document based on status meetings.
• Provide on-call coverage support as directed by the supervisor.
• Collaborate with cross functional and virtual teams to maintain efficiency, consistency and achieve successful implementation of application.
  
  

Managerial Duties:

N/A

Education:

Essential: Bachelor’s degree in computer science, Engineering, Business Administration or any related field.

Professional Qualifications:

Preference: IT Professional Certification, Project Management, Development Certifications, ITIL