IT Dispatcher / Admin

IT Admin / Dispatcher

Job Summary:

The person in this position will be responsible for undertaking administrative functions for the IT department. Assisting with calls, emails, work orders and setting appointments will be the daily functions. This employee will report to the IT Director.

Essential Functions -

• Dispatch tickets
• Submit purchase orders
• Assign priority levels and dispatch criteria
• Provide clear tracking of calls and emails to IT staff regarding status or requests
• Ensure that tickets are efficiently dispatched and routed
• Provide administrative functions to establish and maintain positive relations
• Perform other duties as assigned

Requirements:

• Proficient in Microsoft suite
• Ability to handle and organize calls / emails
• Strong verbal and written communication skills
• Proficient English skills
• Customer Relation Skills
• Organized with a strong sense of urgency

Qualifying team members may enjoy the following benefits:

• Medical insurance
• Vision, Dental, Disability, Life, and Accident insurance
• Paid Vacation
• Bereavement leave
• 401 K

Myrtle Beach Seaside Resorts believes that our employees are the strength, vendors are the standard, homeowners are the prospect, and customers are the focus. We are committed to maintaining a safe and secure, working environment, which promotes communication, participation, and involvement. Empowered and proactive staff create memorable experiences for our guest that exceed expectations.