IT EPIC Ambulatory Analyst

PRIMARY DUTIES:

Collaborate with the IT and Informatics staff and others to deliver high quality integrated medical care
Configure Epic functionality to improve user efficiency/usability and patient safety
Work with Epic and Informatics teams to evaluate, test, and implement Epic updates and upgrades
Support IT systems and support staff during new and expansion of services at WFM sites
Provide initial guidance and support to trainers and end-users during updates
Document build to facilitate cross-coverage and collaboration
Break-Fix documentation in a ticket-based workorder system

OTHER DUTIES:

IT Epic Ambulatory Analyst

REPORTS TO: IT Director - Epic Applications

EDUCATION & EXPERIENCE: Associate degree in IT, Engineering, Math, MIS or related field or equivalent experience. Bachelor’s degree preferred.

SKILLS:

Demonstrate creative, collaborative problem-solving approach and strong analytical skills.
Proficiency with EPIC: Ambulatory preferred; responsibility for other Epic modules/functionality optional; Epic Ambulatory training will be provided if none
Microsoft Office Suite. Excellent customer service skills for interacting with other team members and end users. Frequent end-user interaction anticipated.

PHYSICAL AND MENTAL REQUIREMENTS:

Possess a valid Texas driver’s license and appropriate liability insurance
Visual and auditory accuracy
Shift length - 8 hours
Indoor setting
Continuous use of computer and calculator
Long periods of sitting
Frequent use of telephone
Continuous repetitive grasping and manipulation of both hands
Continuous conversational communication
Occasional lifting and carrying of up to 25 lbs.
Occasional walking, standing, squatting, bending, kneeling, reaching, and twisting and climbing
Infrequent use of personal car
Occasionally working in confined areas
Understand/carry out simple/detailed, oral/written instructions
Read and interpret detailed specifications
Mental competency
Be a non-tobacco/e-cigarette user