IT Epic Analyst

PRIMARY DUTIES:

• Collaborate with the IT and Informatics staff and others to deliver high quality integrated medical care
• Configure Epic functionality to improve user efficiency/usability and patient safety
• Work with Epic and Informatics teams to evaluate, test, and implement Epic updates and upgrades
• Support IT systems and support staff during new and expansion of services at WFM sites
• Provide initial guidance and support to trainers and end-users during updates
• Document build to facilitate cross-coverage and collaboration
• Break-Fix documentation in a ticket-based workorder system

OTHER DUTIES:

• Solve day to day issues that arise within the system
• Assist with other ambulatory reporting or informatics tasks as needed
• Occasionally acting as back up support for non-primary Epic applications
• Occasional after hours work & support

REPORTS TO: IT Epic Applications Manager

EDUCATION & EXPERIENCE: Associate degree in IT, Engineering, Math, MIS or related field or equivalent experience. Bachelor’s degree preferred.

PRIMARY DUTIES: