IT Executive

• Provide first-level and second-level support for hardware, software, networks, and IT systems.
• Diagnose and resolve issues related to computers, printers, operating systems, and business applications.
• Install, configure, and upgrade desktops, laptops, and peripherals.
• Monitor and maintain LAN/WAN, Wi-Fi, firewalls, routers, and switches.
• Ensure network uptime, performance, and security.
• Assist in server maintenance, backups, patch updates, and system monitoring.
• Manage and maintain office IT inventory (hardware, software licenses, accessories).
• Set up user accounts, access permissions, and email systems.
• Ensure proper functioning of enterprise tools (ERP, CRM, POS, etc.).
• Implement basic security practices: antivirus, updates, access controls, and encryption.
• Monitor security alerts and respond to potential threats.
• Ensure compliance with data protection policies and assist in audits.
• Coordinate with vendors for IT purchases and repairs.
• Evaluate new technologies and recommend upgrades or replacements.
• Maintain documentation of IT procedures, network diagrams, and issue logs.
• Prepare reports on system performance, downtime, and asset status.
• Document configurations, incidents, and resolutions.
• Create simple guides for common issues.
• Support IT projects such as software rollouts, migrations, upgrades, and system integrations.
• Monitor daily backups and ensure data recovery processes are working.
• Restore data when needed.

Job Type: Full-time

Work Location: In person