The IT Executive is responsible for managing and supporting the organization’s technology infrastructure, ensuring smooth operation of hardware, software, networks, and IT systems. This role involves troubleshooting technical issues, implementing IT solutions, maintaining security protocols, and assisting in technology upgrades to support business operations.
Key Responsibilities
- Provide day-to-day technical support for hardware, software, and network issues.
- Install, configure, and maintain computers, printers, operating systems, and business applications.
- Monitor and maintain local area networks (LAN), Wi-Fi, internet connectivity, and server systems.
- Manage user accounts, permissions, and access control within organizational systems.
- Perform routine system maintenance, updates, patches, and backups.
- Troubleshoot IT issues promptly and provide effective solutions to minimize downtime.
- Ensure IT security through antivirus management, firewall monitoring, and adherence to cybersecurity practices.
- Support implementation of new IT projects, systems upgrades, and technology rollouts.
- Maintain IT documentation, asset inventory, and service logs.
- Coordinate with external vendors for procurement and technical support.
- Train staff on IT tools, best practices, and new technologies when needed.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 1–3 years of experience in IT support or similar role (entry-level candidates may be considered).
- Strong knowledge of Windows/Mac OS, Microsoft 365, networking basics, and common business applications.
- Familiarity with servers, cloud platforms, and cybersecurity tools is an advantage.
- Troubleshooting and problem-solving abilities.
- Good communication skills and customer-focused attitude.
Job Type: Full-time
Pay: Rs70,000.00 - Rs100,000.00 per month
Work Location: In person