IT Field Service Technician

SUMMARY

Setup and maintain client networks to existing specifications within a team based environment, utilizing remote and hands on tools to provide stable computing platforms for a wide variety of business clients.

PRIMARY RESPONSIBILITIES

• Establishes Windows system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing Windows system infrastructure.
• Establishes Windows system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining Windows system and operational policies and procedures.
• Maintains Windows system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running Windows system load/stress testing; escalating application problems to vendor.
• Secures Windows system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation..
• Upgrades Windows system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Protects organization's value by keeping information confidential.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications

• Windows XP/7/10
• Server 2003/2008/2012/2016
• System Administration: DNS/DHCP/MS Exchange
• Developing Standards
• LAN Knowledge
• Multi-tasking
• On-Call
• Networking Knowledge
• Network Hardware Configuration
• Network Maintenance

Benefits:

Platinum offers a competitive compensation and benefits package, including a base salary.

Benefits programs include medical, dental, 401(k) plan with a company match, paid holidays and vacation time.

Platinum is an Equal Opportunity Employer and a drug-free work place.

Clean driving record a must

Work Remotely

• Yes

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person