IT Head Maintenance (Hotel Industry)

Position: IT Head – Maintenance (Hotel Industry)
Location: Patna, Bihar (Onsite)
Job Type: Fulltime

Salary: 30,000 to Upto 35,000/-(Monthly In hand)

NOTE: WE NEED CANDIDATE RELATED TO HOTEL INDUSRTY

Department: IT

Job Description:
About Us:
The "Patliputra Group" is a diverse business conglomerate with interests in real estate, hospitality, healthcare, and automotive dealerships, operating across Bihar and expanding into regions like the Delhi NCR.

Role Overview
The IT Head – Maintenance plays a crucial behind-the-scenes role in keeping the hotel running smoothly every single day.
From guest room systems to back-office software, and from electrical equipment to network connectivity, this position ensures that technology and maintenance work quietly, efficiently, and reliably.
The ideal candidate is someone who enjoys solving problems, supporting teams, and ensuring guests never feel the impact of technical issues.

Key Responsibilities
Oversee the maintenance and smooth operation of all hotel electrical and electronic equipment, including UPS systems, power panels, CCTV, access control, door locks, EPABX, televisions, and room automation systems.
Troubleshoot and maintain hotel IT and software systems, such as Property Management Systems (PMS), POS systems, accounting software, channel managers, and internal hotel applications.
Ensure uninterrupted functioning of network infrastructure, including Wi-Fi, routers, switches, servers, and guest internet services.
Coordinate preventive and breakdown maintenance for electrical systems and IT hardware to avoid downtime during peak hotel operations.
Support hotel departments promptly with technical issues, always keeping guest comfort and service continuity in mind.
Maintain proper data backup, antivirus protection, cybersecurity measures, and system updates.
Liaise with vendors, AMC providers, and service partners for repairs, upgrades, and new installations.
Keep accurate records of IT assets, electrical equipment, and maintenance schedules.
Train and guide hotel staff on basic system usage and safe handling of equipment.
Handle emergency breakdowns calmly and efficiently, even during odd hours or high-occupancy periods.

Skills & Competencies
Strong hands-on knowledge of hotel electrical equipment maintenance, power backup systems, and low-voltage systems.
Excellent troubleshooting skills in hotel-specific software such as PMS, POS, billing, inventory, and reporting systems.
Good understanding of networking, hardware, and integrated hotel technologies.
Ability to balance technical expertise with a service-oriented mindset, ensuring guests and staff feel supported.
Clear communication skills to explain technical matters in a simple and patient manner.
Strong leadership, accountability, and team-coordination abilities.
Proactive attitude with attention to detail and safety standards.

Qualifications & Experience
Degree or Diploma in IT, Computer Science, Electronics, or Electrical Engineering.
6–8 years of experience, preferably in the hotel or hospitality industry.
Prior experience managing both IT systems and electrical maintenance will be a strong advantage.

Why This Role Matters
When systems work seamlessly, guests enjoy their stay without interruption.
The IT Head – Maintenance is a quiet hero of hotel operations—ensuring comfort, safety, and reliability through dedication, technical skill, and a genuine sense of responsibility.

How to Apply
Interested candidates may share their CV at hr@patliputrahotels.com or WhatsApp on 9771417064.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Food provided

Work Location: In person