IT Helpdesk Intern

IT Helpdesk Intern

Organization Summary

Lindsay Corporation, headquartered in Omaha, Nebraska, is a global leader in irrigation and infrastructure solutions. Our mission is to innovate and support communities worldwide. As an intern, you’ll join a team dedicated to technology and continuous improvement.

Position Overview

This internship is designed for college students eager to gain practical IT experience. You’ll work alongside experienced professionals, supporting day-to-day IT operations and learning through real-world projects. The role is structured to provide mentorship, skill-building, and exposure to a variety of IT functions.

Internship Details

• Location: Lindsay, NE
• Duration: Year-long assignment (hours negotiable to accommodate academic commitments)
• Eligibility: Candidates must be enrolled in a relevant college program.

Key Responsibilities

• Shadow and assist IT team members with troubleshooting and resolving basic computer and network issues.
• Participate in routine maintenance tasks, such as cleaning and calibrating printers and other devices, under supervision.
• Support the setup and configuration of hardware and software for end users.
• Help document IT processes and solutions for future reference.
• Learn and apply desktop service desk workflows and problem-solving skills in a supportive environment.
• Observe and assist with system analysis and performance monitoring.
• Contribute to IT research and surveys to identify areas for improvement.
• Practice safe data handling and learn about IT security protocols.
• Attend team meetings and training sessions to expand technical knowledge.

Learning & Development Opportunities

• Receive mentorship from IT professionals.
• Gain exposure to supporting and troubleshooting endpoints running both Windows and Linux operating systems.
• Develop proficiency in Microsoft Office and enterprise applications.
• Build communication and teamwork skills through collaborative projects.

Preferred Qualifications

• Current college student in good academic standing (Associate, Bachelor’s, or Graduate program in Computer Science or Information Systems).
• Strong interest in technology and willingness to learn.
• Basic knowledge of programming and Microsoft Office.
• Good interpersonal and communication skills.
• Motivated, detail-oriented, and eager to grow.