IT Helpdesk / Junior System Administrator

We are seeking a dedicated and versatile IT Helpdesk / Junior System Administrator to provide comprehensive IT support across the company. The ideal candidate will have strong experience in both software applications and hardware troubleshooting, be able to multitask under pressure, and support day-to-day office operations as well as project requirements.

• Provide first-line and second-line support for end users (hardware, software, network issues).
• Install, configure, and troubleshoot desktops, laptops, printers, mobile devices, and peripherals.
• Manage and support Microsoft Office 365, Outlook, Teams, and other business applications.
• Maintain and monitor local networks (LAN/Wi-Fi), internet connectivity, and VPN access.
• Assist in basic server, backup, and storage management under IT Manager’s guidance.
• Ensure data security, antivirus updates, and regular system checks.
• Provide technical support during company meetings, presentations, and projects.
• Maintain IT asset inventory and documentation.
• Coordinate with external vendors/partners for IT-related requirements.
• Support administrative teams with IT tools and project-related tasks.

QUALIFICATIONS

• Bachelor’s Degree/Diploma in Information Technology, Computer Science, or related field.
• 2–4 years of experience in IT support / helpdesk / system administration

Strong knowledge of;

• - Windows OS, Microsoft Office 365, Outlook, Teams
• - Networking basics (LAN, Wi-Fi, VPN, Routers, Switches)
• - Hardware troubleshooting (PCs, laptops, printers, mobile devices)

• Certifications preferred: CompTIA A+, ITIL, MCSA, or equivalent.
• Excellent problem-solving and multitasking skills.
• Able to work independently under pressure with minimal supervision.
• Strong communication skills in English.
• Location: Must be in Doha, Qatar with transferable visa/QID and NOC.
• Availability: Can start immediately.

• Please send your CV's at job_vacancies@helitrope.com with the subject line

IT HELPDESK_"Your Name "

Job Type: Full-time

Pay: QAR3,500.00 - QAR4,500.00 per month

Application Question(s):

• Are you knowledgeable about different hardware, software application, and troubleshooting? If yes, enumerate some.

Experience:

• IT Helpdesk / Support: 2 years (Preferred)

Location:

• Doha (Required)