IT Implementation Specialist

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.

Janney Montgomery Scott LLC is seeking a technically skilled and organized IT Implementation Specialist to join our Unified Network Solutions (UNS) team. This role bridges technical telecom/network provisioning with project coordination, ensuring branch offices and relocations are delivered on time and meet enterprise standards.

You’ll manage carrier circuits, structured cabling design packages, and vendor coordination, while also handling invoice auditing and reimbursement processes. This is a hands-on position that requires both technical knowledge and project management discipline.

Essential functions:

• Lead the end-to-end telecom and network infrastructure process for new office builds, relocations, and expansions.
• Order, track, and validate carrier circuits (Lumen MPLS, Comcast ENS/EDI, AT&T, etc.), including on-net and off-net provisioning.
• Prepare and manage statements of work (SOWs) for low-voltage cabling, including port counts, DMARC extensions (copper/fiber), and server room build requirements.
• Coordinate with CSG, property management, carriers, and internal teams to ensure project timelines and standards are met.
• Audit and reconcile large monthly carrier invoices (AT&T, Lumen, Comcast) with Accounts Payable, resolving billing discrepancies and reimbursement issues.
• Manage CATV requests and installations in partnership with UNS team members.
• Facilitate weekly project and carrier calls to track dependencies, identify risks, and escalate issues.
• Maintain and update documentation in SharePoint, including SOPs, project trackers, contact lists, and risk/issue logs.
• Support DID ordering, number management, and fax line provisioning as part of new office setup.

Essential qualifications:

• Strong understanding of carrier technologies (MPLS, ENS, Direct Internet Access, voice services).
• Familiarity with structured cabling standards and server room build-outs.
• Demonstrated ability to manage projects with multiple vendors, contractors, and internal stakeholders.

Required skills/competencies:

• Experience auditing telecom invoices and working with AP/Finance to resolve discrepancies.
• Excellent organizational skills with the ability to juggle multiple in-flight projects.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office 365 and SharePoint.
• Experience in financial services or other multi-branch enterprise environments preferred.

Preferred education/experience:

• College degree in related field
• 2–5+ years of experience in IT infrastructure, telecom provisioning, or network project coordination.
• PMP or CAPM certification a plus; ITIL knowledge desirable.
• Experience auditing telecom invoices and working with AP/Finance to resolve discrepancies.
• Demonstrated ability to manage projects with multiple vendors, contractors, and internal stakeholders.

To Apply:
Send resume to rthielmann@janney.com

Why work for us?
Benefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus, Employee Ownership, and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further.
Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. Fostering a positive workplace experience remains a top priority. We’ve earned the Great Place to Work® certification, which recognizes employers that create an outstanding employee experience. Based entirely on what current employees say about their experience working at Janney, this prestigious recognition underscores our commitment to our people and culture. People are our strongest asset. We recognize that when our team members thrive, our firm is more successful.

Janney is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.