IT Infrastructure and Security Administrator

What You'll Do:

• Administer user authentication systems across platforms like Google Workspace, Okta, NetSuite, and
  Salesforce.
• Implement and maintain Single Sign-On (SSO), Two-Factor Authentication (2FA), and role-based access
  control (RBAC) across company systems.
• Perform periodic reviews of user access and permissions to ensure compliance with organizational
  policies.
• Monitor device compliance with security policies, applying updates, patches, and configurations as
  needed.
• Identify and mitigate risks related to endpoint security, including malware, unauthorized access, and
  system vulnerabilities.
• Analyze logs from cloud platforms and endpoint systems to detect potential security breaches or
  suspicious activity.
• Provide end-user support for hardware and software issues, ensuring minimal downtime and disruptions.
• Assist with onboarding and offboarding processes, including setting up new devices and
  decommissioning old equipment.
• Train employees on proper use of company IT systems and security best practices.
• Maintain detailed records of IT assets, configurations, and access policies.
• Document troubleshooting steps, system configurations, and best practices for reference.
• Generate regular reports on IT infrastructure performance, usage, and security compliance.

Required Skills & Experience:

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• Proven experience managing IT infrastructure, including laptops and desktops (macOS, Windows, Linux), WiFi networks, and office peripherals.
• Hands-on experience with identity and access management (IAM) systems and authentication protocols such as SAML, OAuth, and 2FA.
• Familiarity with security and endpoint management tools, such as Jamf, Intune, or VMware Workspace ONE.
• Strong proficiency in operating system administration (Windows, macOS, Linux) and associated management tools.
• Solid understanding of network configuration, routing, VLANs, and firewalls.
• Knowledge of endpoint security, data backup, and hardware lifecycle management.
• Basic scripting or automation skills (PowerShell, Bash, or Python) for system administration and efficiency improvements.

Bonus Points For:

• Experience managing cloud-based identity providers such as Google Workspace and Okta.
• Familiarity with SaaS platform administration, including NetSuite, Salesforce, or similar enterprise systems.
• Working knowledge of MDM and compliance monitoring for device fleets.
• Experience implementing or maintaining SSO, RBAC, and policy-based access control frameworks.
• Exposure to security log analysis and incident response on endpoints or cloud platforms.
• Strong documentation and reporting skills, including asset management and compliance tracking.
• Excellent communication and troubleshooting abilities, with a focus on user experience and operational reliability.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.