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IT Infrastructure & Data Center Engineer

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Viper Group is looking for Senior IT Infrastructure and Data Center Engineer to manage customer Data Center operations, servers, backups, DR/BCP, network infrastructure, firewalls, and day-to-day troubleshooting across head office (Islamabad) and regional sites (Lahore & Karachi).

The role includes one-time implementation tasks and ongoing maintenance activities, with full responsibility for documentation, monitoring, reporting, and SLA-based service delivery.

Key Responsibilities:

Data Center & Server Management

  • Review and enhance server configurations, racks, backups, virtualization and patch management.
  • Deploy or revamp servers, systems and virtual environments (Head Office, DR site, cloud or regional offices).
  • Perform preventive maintenance of servers, systems, laptops, UPS, switches and data center assets on quarterly basis.
  • Manage backups (including LTO), test restore procedures, and maintain security & activity logs.
  • Daily troubleshooting and installation support for servers, systems, laptops and related assets.
  • Maintain and update infrastructure documentation, inventory records and BCP/DR logs.

Network Infrastructure & Security

  • Manage LAN/WAN/VLAN, routing, secure VPN connectivity, internet links and ISP coordination.
  • Configure, maintain and monitor Firewalls, Access Points, switches, endpoint protection and security controls.
  • Perform monthly and quarterly network health checks, downtime logs, and configuration backups.
  • Support DR drills, continuity plans and real-time incident handling.
  • Prepare monthly or quarterly technical reports as per customer SLA.

Qualifications

  • Bachelor’s in IT/Computer Science or equivalent.
  • Preferred Certifications (Not mandatory):
  • CCNA/CCNP
  • MCSA/MCSE
  • VMware or Firewall certifications
  • ITIL awareness is a plus

Minimum 3 years of experience in Data Center + Network Infrastructure roles.

  • Hands-on experience with:
  • Windows Server, Active Directory, DHCP/DNS
  • Virtualization platforms (VMware/Hyper-V/Proxmox)
  • Firewalls (Fortinet/Sophos/Palo Alto/Cisco)
  • DR/BCP, backups, logs, and preventive maintenance
  • Strong documentation and troubleshooting skills.
  • Ability to travel for periodic work

This is an onsite job at Islamabad with regular 9:00AM to 6:00PM timings (Monday to Friday)

Job Types: Full-time, Internship, Fresher

Work Location: In person

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