IT Infrastructure Engineer

DubaiTech is expanding in Istanbul and we are looking for a hands-on, reliable IT Infrastructure & Operations Engineer to support our growing branch and warehouse operations.

If you are strong in Microsoft 365, Intune, user support, and enjoy working in a project-driven environment — this role is for you.

Location

Istanbul, Turkey (On-site with occasional branch travel)

Key Responsibilities

• Provide L1/L2 end-user support (remote & on-site)
• Troubleshoot Windows 10/11, Microsoft 365, Teams, Intune, Azure AD
• Manage user accounts (Azure AD, O365, Jira)
• Support MS Authenticator, Zoom, Adobe & enterprise applications
• Support MacOS users (basic troubleshooting)
• Install & maintain desktops, laptops, printers, routers & Wi-Fi
• Diagnose network connectivity & workstation issues
• Perform preventive maintenance & hardware repairs
• Maintain accurate asset tracking (S/N, device allocation, lifecycle)
• Coordinate hardware/software procurement
• Work with vendors to resolve complex AV or infrastructure issues
• Support branch & warehouse IT setup projects
• Identify and onboard local IT service suppliers
• Assist in system monitoring configuration for operational stability
• Maintain proper ticket documentation & communication

Required Skills & Experience

• 3–5 years of IT support / infrastructure experience
• Strong knowledge of:
• Windows 10 & 11 (Enterprise environment)
• Microsoft Intune
• Azure AD / Microsoft 365 Administration
• Basic networking (TCP/IP, DNS, DHCP)
• Experience with hardware troubleshooting & deployment
• Familiarity with MacOS support
• Experience working with vendors & procurement teams
• Strong documentation & ticketing discipline
• Good English communication skills
• Ability to work independently and in project-based environments

Nice to Have

• Experience opening new offices / branch IT setup
• Exposure to monitoring tools
• AV system troubleshooting experience
• Experience in multinational environments

What We Offer

• Competitive salary (based on experience)
• Exposure to international IT operations
• Opportunity to grow into regional IT operations roles
• Dynamic and collaborative work environment

İş Türü: Tam zamanlı

Maaş: 50.000,00TRY - 70.000,00TRY aylık