DubaiTech is expanding in Istanbul and we are looking for a hands-on, reliable IT Infrastructure & Operations Engineer to support our growing branch and warehouse operations.
If you are strong in Microsoft 365, Intune, user support, and enjoy working in a project-driven environment — this role is for you.
Location
Istanbul, Turkey (On-site with occasional branch travel)
Key Responsibilities
- Provide L1/L2 end-user support (remote & on-site)
- Troubleshoot Windows 10/11, Microsoft 365, Teams, Intune, Azure AD
- Manage user accounts (Azure AD, O365, Jira)
- Support MS Authenticator, Zoom, Adobe & enterprise applications
- Support MacOS users (basic troubleshooting)
- Install & maintain desktops, laptops, printers, routers & Wi-Fi
- Diagnose network connectivity & workstation issues
- Perform preventive maintenance & hardware repairs
- Maintain accurate asset tracking (S/N, device allocation, lifecycle)
- Coordinate hardware/software procurement
- Work with vendors to resolve complex AV or infrastructure issues
- Support branch & warehouse IT setup projects
- Identify and onboard local IT service suppliers
- Assist in system monitoring configuration for operational stability
- Maintain proper ticket documentation & communication
Required Skills & Experience
- 3–5 years of IT support / infrastructure experience
- Strong knowledge of:
- Windows 10 & 11 (Enterprise environment)
- Microsoft Intune
- Azure AD / Microsoft 365 Administration
- Basic networking (TCP/IP, DNS, DHCP)
- Experience with hardware troubleshooting & deployment
- Familiarity with MacOS support
- Experience working with vendors & procurement teams
- Strong documentation & ticketing discipline
- Good English communication skills
- Ability to work independently and in project-based environments
Nice to Have
- Experience opening new offices / branch IT setup
- Exposure to monitoring tools
- AV system troubleshooting experience
- Experience in multinational environments
What We Offer
- Competitive salary (based on experience)
- Exposure to international IT operations
- Opportunity to grow into regional IT operations roles
- Dynamic and collaborative work environment
İş Türü: Tam zamanlı
Maaş: 50.000,00TRY - 70.000,00TRY aylık