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IT Intern
COMPANY OVERVIEW:
Founded in 1953 Avtron has a long history of manufacturing market leading power test solutions. Now with a global footprint and sales into some of the largest industrial projects, Avtron will continue to push the envelope of what’s possible in the electrical test environment. Avtron Power Solutions manufacture and distribute market leading load bank solutions for mission critical applications. We have the largest portfolio in the industry and can meet the highest load testing standards with our intelligent SIGMA load bank control system.
POSITION SUMMARY:
The IT Intern will support the Information Technology team in maintaining, troubleshooting, and improving IT systems and infrastructure across the organization. This role provides hands-on experience in a fast-paced manufacturing environment, supporting both end users and critical business systems.
The intern will gain exposure to a variety of IT functions including help desk support, systems administration, and process improvement initiatives, while contributing to a capstone project at the conclusion of the internship.
DUTIES AND RESPONSIBILITIES:
Essential Functions:
- Provide day-to-day technical support to end users, including hardware, software, and network-related issues
- Assist with onboarding and offboarding processes (user account setup, equipment provisioning, access management)
- Support maintenance and troubleshooting of desktops, laptops, printers, and mobile devices
- Assist in managing user accounts, permissions, and security settings across systems
- Support IT projects related to system upgrades, implementations, or process improvements
- Document IT processes, procedures, and troubleshooting guides
- Collaborate with cross-functional teams to support business technology needs
- Assist with monitoring system performance and identifying opportunities for improvement
- Complete a capstone project and present findings and recommendations to leadership
SKILLS / KNOWLEDGE / ABILITIES:
- Strong problem-solving and troubleshooting skills
- Basic understanding of computer systems, networks, and IT infrastructure
- Familiarity with Windows operating systems and Microsoft Office suite
- Strong communication skills with the ability to support non-technical users
- Ability to manage multiple tasks and prioritize effectively
- Detail-oriented with strong organizational skills
- Willingness to learn new technologies and systems in a hands-on environment
MINIMUM QUALIFICATIONS:
Education:
- Currently pursuing a Bachelor’s degree in Information Technology, Computer Science, or a related field
Experience:
- Previous coursework, projects, or internship experience in IT or technical support preferred but not required
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