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IT Lead - Quality Assurance -Marketplace & Aftersales
Date: 15 Mar 2026
Location:
KW
Company:
Alghanim Industries
Long Description
We are seeking a highly skilled Lead QA to spearhead the quality assurance function for our Marketplace Commerce Integration & After sales program This role goes beyond smoke test execution—driving QA strategy, advocate best practices, coordinate with internal and external stakeholders, ensure cross-vendor alignment, and proactively manage delivery risks. mentoring QA resources, strengthen validation coverage through testing & test automation, and ensure that quality is foundational across the program. Job Summary
Digital initiatives validation - Participate in the collection of requirements, plan test plans, test strategy, effort estimation, test automation and align the QA team to meet delivery deadlines (Web, POS, Marketplace, LMD, Ecommerce techstack & Mobile app, Salesforce service cloud) Job Responsibilities
1. QA Leadership & Strategy
Define and implement the QA strategy for marketplace integrations, covering functional, integration, regression, performance, and end-to-end testing.
Establish and enforce test standards, guidelines, methodologies, and best practices across the project.
2. Marketplace, Commerce, After sales & ERP Integration Testing
Own the test lifecycle across multiple integration points:
Marketplace platforms (e.g., Mirakl or similar)
E-commerce platform (e.g., Commerce tools or similar)
SAP (Order Management, Inventory, Finance, Logistics)
Delivery and logistics providers (Eg: - Fareye or similar)
Internal microservices and APIs
Sales force – service cloud, field service management
Lead design and execution of test scenarios validating Marketplace - orders, pricing, catalog, payments, inventory sync, returns, fulfilment, commision structure, SLAs, seller & operator portal, returns, database, customer support, data migration, OMS, PIM, commerce tools, pos, SAP and event flows. After sales – Salesforce service cloud, Field service management
3. Test Automation & Framework Ownership
Design, maintain, and scale test automation frameworks for API, UI, and integration testing.
Drive shift-left automation and integrate automated tests into CI/CD pipelines.
Candidate Requirements
Bachelor's degree in computers or information technology
10+ years of experience in IT Industry, preferably with at least 3-4 years of working in Marketplace – mirakl & After sales domain experience - Salesforce
Mentor and guide QA engineers and vendor QA across regions.
Support resource planning and onboarding aligning with vendor teams
Foster a collaborative and high-performing QA team culture
Proactively communicate blockers and impediments; ensure the team has adequate training, consulting, and tools.
Excellent communication, stakeholder management, and leadership skills.
Test plan & Test strategy.
Defect triage & closure.
Agile & sprint experience
Test automation – Web, mobile apps, Webservice.
Knowledge on SAP, LMD, PIM, OMS
Location:
KW
Company:
Alghanim Industries
Long Description
We are seeking a highly skilled Lead QA to spearhead the quality assurance function for our Marketplace Commerce Integration & After sales program This role goes beyond smoke test execution—driving QA strategy, advocate best practices, coordinate with internal and external stakeholders, ensure cross-vendor alignment, and proactively manage delivery risks. mentoring QA resources, strengthen validation coverage through testing & test automation, and ensure that quality is foundational across the program. Job Summary
Digital initiatives validation - Participate in the collection of requirements, plan test plans, test strategy, effort estimation, test automation and align the QA team to meet delivery deadlines (Web, POS, Marketplace, LMD, Ecommerce techstack & Mobile app, Salesforce service cloud) Job Responsibilities
1. QA Leadership & Strategy
Define and implement the QA strategy for marketplace integrations, covering functional, integration, regression, performance, and end-to-end testing.
Establish and enforce test standards, guidelines, methodologies, and best practices across the project.
2. Marketplace, Commerce, After sales & ERP Integration Testing
Own the test lifecycle across multiple integration points:
Marketplace platforms (e.g., Mirakl or similar)
E-commerce platform (e.g., Commerce tools or similar)
SAP (Order Management, Inventory, Finance, Logistics)
Delivery and logistics providers (Eg: - Fareye or similar)
Internal microservices and APIs
Sales force – service cloud, field service management
Lead design and execution of test scenarios validating Marketplace - orders, pricing, catalog, payments, inventory sync, returns, fulfilment, commision structure, SLAs, seller & operator portal, returns, database, customer support, data migration, OMS, PIM, commerce tools, pos, SAP and event flows. After sales – Salesforce service cloud, Field service management
3. Test Automation & Framework Ownership
Design, maintain, and scale test automation frameworks for API, UI, and integration testing.
Drive shift-left automation and integrate automated tests into CI/CD pipelines.
Candidate Requirements
Bachelor's degree in computers or information technology
10+ years of experience in IT Industry, preferably with at least 3-4 years of working in Marketplace – mirakl & After sales domain experience - Salesforce
Mentor and guide QA engineers and vendor QA across regions.
Support resource planning and onboarding aligning with vendor teams
Foster a collaborative and high-performing QA team culture
Proactively communicate blockers and impediments; ensure the team has adequate training, consulting, and tools.
Excellent communication, stakeholder management, and leadership skills.
Test plan & Test strategy.
Defect triage & closure.
Agile & sprint experience
Test automation – Web, mobile apps, Webservice.
Knowledge on SAP, LMD, PIM, OMS
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