IT Manager

JOB DISCRIPTION

Purpose of the role:

The purpose of the IT Manager role is to ensure that technology operations and strategies effectively support business growth, operational efficiency, and customer engagement by aligning IT initiatives with overall business objectives.

Position Overview:

The IT Manager leads the technology operations of the organization, driving the implementation and continuous improvement of core enterprise systems, overseeing IT infrastructure and security, and fostering innovation through emerging technologies. Acting as a bridge between business needs and technical solutions, the IT Manager ensures seamless system integration, robust data management, and high-quality IT service delivery to enable the organization’s success and transformation.

Key Responsibilities :

1.Technology & Systems Management

• Lead the implementation, integration, and continuous improvement of our core enterprise systems, including Membership Management System, Member-facing technologies such as mobile and web offering, ERP, CRM.
• Drive innovation by identifying and implementing emerging technologies that enhance business performance, customer engagement, and operational efficiency such as introducing Data analytics, Agentic AI.
• Drive adoption of BI tools for reporting and insights, to monitor KPIs identified by the business.
• Ensure seamless data flow and system interoperability through robust API integrations between multiple systems.
• Stay ahead of industry trends by researching and adopting new tools, automation opportunities, and digital platforms to support growth and transformation.
• Maintain comprehensive system documentation, architecture diagrams, and process workflows for governance and scalability.

2. IT Infrastructure & Operations

• Manage network, cloud, and server infrastructure across all gym locations.
• Supervise the setup and maintenance of hardware, access control, CCTV, biometric systems, and connectivity.
• Implement and monitor data security, backup, and disaster recovery protocols.
• Ensure smooth day-to-day IT operations and high system availability.

3. Vendor & Stakeholder Management

• Manage relationships with vendors, consultants, and technology service providers.
• Review proposals, negotiate contracts, and monitor SLAs for service quality and delivery.
• Collaborate with internal departments to align IT initiatives with business goals.

4. IT Governance & Leadership

• Develop and enforce IT policies, standards, and SOPs.
• Lead and mentor the IT support team to build technical capability and operational excellence.
• Champion digital transformation initiatives across the organization.
• Regularly update management on technology performance, opportunities, and risks.

Requirements:

• Bachelors in Computer Science or Software Engineering. PMP Certification (Preferred)
• 7–8 years’ experience (incl. 2 years in a similar role).
• Strong in Python, React, APIs, Cloud (AWS/Azure), and BI tools.
• Tech-savvy, detail-oriented, and solution-driven professional.

Technical Skills:

Hands-on foundation required, with strength in architecture, evaluation, and Implementation.

• Languages / Frameworks: Python, PHP, React, Angular JS, or similar
• APIs & Integrations: RESTful APIs, GraphQL, Postman, JSON
• Databases: MySQL, PostgreSQL, or MS SQL
• Infrastructure: AWS, Azure, or Google Cloud; Networking (Cisco, Fortinet); Backup & Recovery
• BI & Analytics: Power BI, Tableau, with SQL and data modelling fundamentals
• Tools: Git / GitHub, Jira or Notion.

Send your Resume :Ayesha.shahid@perkshr.com
company job Board: https://perkshr.com/job/it-manager/

Job Type: Full-time

Pay: Rs375,000.00 - Rs400,000.00 per month

Work Location: In person