IT Manager

Job Title: IT Manager (Hotel Management Experience Required)

Location: Doha, Qatar

Company: Moonlight Hospitality and Hotel Operation Management

Employment Type: Full-Time

About the Role

We are seeking a skilled and proactive IT Manager with a strong background in hotel operations and hospitality systems to join our team. The ideal candidate will oversee the entire IT infrastructure of the property, ensuring seamless connectivity, data security, and smooth operation of all hotel systems. This position requires both technical expertise and an understanding of hotel management software and operations.

Key Responsibilities

• Manage, maintain, and troubleshoot the hotel’s IT infrastructure, online sites, including servers, networks, and security systems.
• Oversee and ensure the smooth operation of all hospitality-related software such as PMS, POS, Key Card systems, and Accounting software.
• Coordinate with external vendors and service providers for software and hardware support.
• Implement and maintain IT security policies in compliance with company and industry standards.
• Ensure data protection, regular backups, and system integrity.
• Support hotel departments (Front Office, Housekeeping, F&B, Finance, etc.) with their technology-related needs.
• Plan and manage IT projects, upgrades, and system improvements.
• Train and support hotel staff on IT systems and software usage.
• Prepare regular reports and updates for management on system performance, IT expenses, and improvements.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT, with at least 1 year in a hotel or hospitality environment.
• Strong knowledge of hotel systems such as Opera PMS, Micros POS, and other hospitality software.
• Experience in network administration, system security, and hardware maintenance.
• Excellent problem-solving and communication skills.
• Ability to work under pressure and provide timely technical solutions.

What We Offer

• Competitive salary package
• Accommodation and meals provided (if applicable)
• Health insurance and annual leave benefits
• Career growth opportunities within the hospitality group

To Apply: Please submit your updated CV and a brief cover letter highlighting your experience in hotel IT management to maria@wonderpalace.com.qa

Job Types: Full-time, Permanent