Responsibilities:
- Manage IT support operations across multiple shifts
- Supervise network engineers, system engineers, and support staff.
- Ensure uptime, performance, and security of IT infrastructure.
- Monitor, escalate, and resolve critical IT issues promptly.
- Maintain documentation of IT systems, processes, and SOPs.
Required Skills:
- Leadership and team management
- Problem-solving in complex IT environments
- Strong knowledge of network, servers, and systems
- Communication and coordination with multiple teams
Qualifications & Experience:
- Bachelor’s or higher in IT/CS or equivalent
- MCSE or equivalent certification
- HCIP (R&S) certification
- Minimum 5 years of experience in IT operations and team management
Job Type: Full-time
Pay: Rs100,000.00 - Rs130,000.00 per month
Education:
Experience:
- IT Operations: 5 years (Preferred)
Location:
Work Location: In person